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Privacy Policy

Effective Date: August 18, 2026

Last Updated: August 18, 2026

1. Introduction and Scope

Oohlocal ("Oohlocal," "we," "us," or "our") is incorporated as a federal Canadian corporation with its headquarters located in the Province of Ontario, Canada. We operate a digital platform connecting local communities, consumers, and businesses across Canada and the United States (collectively, the "Services").

This Privacy Policy governs how we collect, use, disclose, store, and protect your Personal Information when you visit our website, use our mobile applications, or otherwise interact with our Services. By accessing or using Oohlocal, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Depending on your jurisdiction, we comply with applicable federal and provincial privacy legislation in Canada—including the Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario's privacy expectations, and substantially similar provincial acts—as well as applicable United States federal and state privacy frameworks, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

2. Information We Collect

We collect various types of information from and about users of our Services. "Personal Information" refers to any information about an identifiable individual, excluding anonymized or aggregated data that cannot be linked back to a specific person.

A. Information You Provide Directly to Us

  • Account and Profile Data: When you register for an account, create a profile, or list a business on Oohlocal, we collect your first and last name, email address, postal code or ZIP code, telephone number, username, and secure password.
  • Transaction and Financial Data: If you purchase paid features, advertisements, or subscriptions, our third-party payment processors collect your billing name, credit card or debit card details, and billing address. Oohlocal does not store raw credit card numbers on its servers.
  • User Content and Communications: We collect information you provide when you submit business reviews, post local community content, upload images, participate in surveys, or communicate directly with our customer support team.

B. Information Collected Automatically

  • Device and Technical Data: When you access our platform, we automatically record information about your device, including your IP address, browser type and version, operating system, device identifiers, mobile network information, and hardware models.
  • Location Data: Because Oohlocal is a localized platform, we may collect precise or approximate location data derived from your GPS, Wi-Fi access points, or IP address to show you nearby businesses, events, and community updates. You can manage location permissions through your device settings.
  • Usage and Log Data: We track your interaction with our Services, such as pages viewed, links clicked, search queries, time spent on pages, referral URLs, and the dates and times of your visits, utilizing cookies, pixels, and similar tracking technologies.

C. Information from Third-Party Sources

  • Social Media Logins: If you choose to register or log into Oohlocal using third-party authentication services (such as Google, Apple, or Facebook), we receive profile information authorized by those services, such as your name and email address.
  • Business Partners and Public Records: We may collect information from public directories, commercial data partners, or municipal databases to verify business listings and ensure platform integrity.

3. How We Use Your Information

Oohlocal uses the collected information for legitimate business, operational, and legal purposes, including:

  • Providing and Personalizing Services: Operating the platform, authenticating user accounts, matching consumers with local businesses, and tailoring content and recommendations to your geographical location and preferences.
  • Processing Transactions: Managing billing, subscriptions, invoices, and payment processing for commercial users and advertisers.
  • Customer Support and Communication: Responding to inquiries, resolving disputes, providing technical assistance, and sending service-related administrative announcements (e.g., security alerts, policy updates).
  • Marketing and Promotional Outreach: Sending newsletters, promotional offers, and updates about Oohlocal features, subject to your consent and compliance with Canada's Anti-Spam Legislation (CASL) and US CAN-SPAM regulations. You may opt out of marketing communications at any time.
  • Platform Optimization and Analytics: Monitoring and analyzing usage trends, measuring the effectiveness of advertising campaigns, conducting research, and performing data analysis to improve our technology, user experience, and product offerings.
  • Security and Legal Compliance: Detecting, preventing, and addressing fraud, unauthorized access, security incidents, and illegal activities; complying with applicable laws, legal processes, and enforceable government requests.

4. Consent and Legal Basis for Processing

We collect, use, and disclose your Personal Information with your knowledge and consent, except where otherwise permitted or required by law. Depending on how you interact with us, your consent may be express (e.g., explicitly checking a box to agree to terms or sign up for marketing emails) or implied (e.g., providing your phone number to complete a service request).

  • Withdrawing Consent: You may withdraw your consent to the collection, use, or disclosure of your Personal Information at any time, subject to legal or contractual restrictions and reasonable notice. Note that withdrawing consent may affect your ability to use certain features or services of Oohlocal.
  • US Legal Bases: For users located in the United States, we process Personal Information based on necessity to perform a contract, compliance with legal obligations, our legitimate business interests, or where you have given explicit consent.

5. Disclosure and Sharing of Information

We do not sell, rent, or trade your Personal Information to third parties for monetary gain. However, we may share your information under the following circumstances:

  • Service Providers and Vendors: We share information with trusted third-party contractors, cloud storage providers, hosting services, payment gateways, and analytics partners who assist us in operating Oohlocal. These entities are contractually bound to protect your information with security standards equivalent to our own and are prohibited from using it for independent purposes.
  • Public Business Listings: If you register as a business on Oohlocal, certain business profile information (such as business name, address, phone number, website, hours of operation, and customer reviews) will be publicly visible to other platform users.
  • Business Transfers: In the event of a corporate merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of Oohlocal's assets, user information may be transferred as part of the transaction, subject to privacy law safeguards.
  • Legal Obligations and Protection: We may disclose your information if required to do so by law, court order, subpoena, or government regulation, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Oohlocal, our users, or the public.

6. Cross-Border Data Transfers

Oohlocal is headquartered in Ontario, Canada, but serves users across Canada and the United States. Your Personal Information may be stored, processed, or backed up on servers located in Canada, the United States, or other international jurisdictions.

When Personal Information is processed outside your home jurisdiction (such as Canadian data transferred to the United States), it is subject to the laws of those foreign jurisdictions, which may lawfully require disclosure to government authorities, courts, or law enforcement agencies under local legislation (e.g., the USA PATRIOT Act). By using our Services, you consent to the transfer of your information across international borders.

7. Data Security Safeguards

We implement robust administrative, technical, and physical security measures designed to protect your Personal Information against unauthorized access, theft, accidental loss, disclosure, copying, use, or modification.

  • Technical Controls: Utilization of Secure Sockets Layer (SSL) encryption for data in transit, encrypted storage protocols for sensitive data at rest, and multi-factor authentication for internal system access.
  • Organizational Controls: Limiting employee and contractor access to Personal Information strictly on a need-to-know basis, coupled with mandatory privacy and security training.
  • Disclaimer: While we strive to deploy industry-standard security measures, no method of transmission over the internet or electronic storage is completely infallible. We cannot guarantee absolute security.

8. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, to satisfy legal, accounting, or reporting requirements, and to resolve disputes.

When your account is closed or your information is no longer required, we securely delete, anonymize, or destroy the data in accordance with our internal data retention policies and applicable statutory timelines.

9. Your Privacy Rights

A. Rights for Canadian Users (PIPEDA & Provincial Laws)

If you reside in Canada, you have the following rights regarding your Personal Information:

  • Right of Access: You have the right to request access to the Personal Information we hold about you and receive an account of its use and disclosure.
  • Right of Correction: If you believe any Personal Information we hold is inaccurate, incomplete, or outdated, you have the right to request rectification or updates.
  • Right to Withdraw Consent: You can withdraw your consent to our processing of your data at any time, subject to legal exceptions.
  • Right to Complain: If you have concerns about our privacy practices, you can contact our Privacy Officer. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial privacy commissioner (such as the Information and Privacy Commissioner of Ontario).

B. Rights for United States Users (State Privacy Laws)

If you reside in certain US states (such as California under the CCPA/CPRA), you may hold additional statutory rights:

  • Right to Know and Access: Request details regarding the categories and specific pieces of Personal Information collected, used, disclosed, or sold.
  • Right to Delete: Request the deletion of Personal Information we have collected from you, subject to certain legal exceptions.
  • Right to Correct: Request correction of inaccurate personal data.
  • Right to Opt-Out of Sale/Sharing: Opt out of the "sale" or "sharing" of personal data for cross-context behavioral advertising (Oohlocal does not sell consumer data for financial remuneration, but certain digital advertising practices may trigger broad statutory definitions).
  • Right to Non-Discrimination: Exercise your privacy rights without facing discriminatory treatment or denial of services.

10. Children's Privacy

Oohlocal is not directed to individuals under the age of thirteen (13) in the United States, or under the age of majority in their respective Canadian provinces or territories. We do not knowingly collect Personal Information from children. If you are a parent or guardian and discover that your child has provided us with Personal Information without your consent, please contact us immediately, and we will take prompt steps to remove such data from our systems.

11. Third-Party Links and Services

Our platform may contain links to third-party websites, advertisements, or services (such as local business websites or social media channels) that are not owned or controlled by Oohlocal. This Privacy Policy applies solely to information collected by Oohlocal. We assume no responsibility or liability for the privacy practices, content, or security of any third-party services. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Privacy Policy

We reserve the right to modify, amend, or update this Privacy Policy at our discretion to reflect changes in our business operations, technological developments, or legal obligations. When we make material changes, we will update the "Last Updated" date at the top of this policy and notify users via prominent notices on our platform or via email. Your continued use of Oohlocal following the posting of changes constitutes your acceptance of the revised policy.

13. Contact Information

If you have any questions, concerns, comments, or requests regarding this Privacy Policy, wish to exercise your privacy rights, or need to contact our Privacy Officer, please reach out to us at:

Oohlocal Privacy Officer

Corporate Headquarters: Ontario, Canada

Email: privacy@oohlocal.com

Postal Mail: Attn: Privacy Compliance, Oohlocal Corp., [Insert Ontario Business Address]