Terms of Service

Effective Date: August 18, 2026

Last Updated: October 10, 2026

Welcome to Ooh!local ("Ooh!local," "we," "us," or "our"), the website and platform available at oohlocal.com. oohlocal.com is operated by People Partner Powered Corporation, a federal Canadian corporation incorporated under the Canada Business Corporations Act (CBCA) with its corporate headquarters located in the Province of Ontario, Canada, doing business as Ooh!local. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, software, products, and services (collectively, the "Platform"), spanning users and businesses located in Canada, the United States, and jurisdictions worldwide.

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING, REGISTERING FOR, OR USING THE OOH!LOCAL PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE PLATFORM.

1. Acceptance and Modification of Terms

1.1 Binding Agreement

These Terms constitute a legally binding agreement between you (either an individual or a single legal entity) and Ooh!local regarding your use of the Platform.

1.2 Modifications

We reserve the right, at our sole discretion, to modify, amend, or update these Terms at any time. When we make material changes, we will provide notice through the Platform, via email, or by updating the "Last Updated" date at the top of this document. Your continued use of the Platform following the posting of changes constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically.

2. Description of Services

Ooh!local provides a dynamic digital platform designed to connect local consumers, merchants, and service providers across Canada, the United States, and markets worldwide. Our services may include directory listings, promotional tools, advertising spaces, transaction processing, user reviews, and communication features. We act primarily as an intermediary platform and do not directly own, control, or manage the independent businesses or services advertised or listed on Ooh!local, unless explicitly stated otherwise.

3. User Accounts and Eligibility

3.1 Eligibility

To use the Platform, you must be at least the age of majority in your jurisdiction of residence (typically 18 or 19 years old, depending on local law) and possess the legal capacity to enter into a binding contract. If you are using the Platform on behalf of a corporate entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3.2 Account Registration

You may be required to create an account to access certain features of the Platform. You agree to:

  • Provide accurate, current, and complete information during registration;
  • Maintain and promptly update your account information;
  • Maintain the security and confidentiality of your login credentials;
  • Accept full responsibility for all activities that occur under your account.

4. Acceptable Use Policy

When using the Ooh!local Platform, you agree not to engage in any of the following prohibited activities:

  • Violating any applicable local, provincial, state, federal, or international laws or regulations in your jurisdiction;
  • Infringing upon or violating the intellectual property, privacy, publicity, or other rights of Ooh!local, other users, or third parties;
  • Uploading, posting, transmitting, or distributing any content that is unlawful, defamatory, libelous, harassing, abusive, fraudulent, obscene, or racially or ethnically offensive;
  • Attempting to probe, scan, or test the vulnerability of the Platform or breach any security or authentication measures;
  • Using any automated system, scraper, robot, or spider to access, harvest, or extract data from the Platform without our express written authorization;
  • Transmitting any viruses, malware, worms, or other malicious code designed to disrupt, damage, or limit the functionality of any software, hardware, or telecommunications equipment.

5. Intellectual Property Rights

5.1 Ownership

The Platform, including all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and the design, structure, selection, coordination, expression, and arrangement of such content (collectively, "Ooh!local IP"), is owned, controlled, or licensed by or to Ooh!local, and is protected by Canadian, United States, and international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Limited License

Subject to your compliance with these Terms, Ooh!local grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal or internal business use. You may not copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, or distribute any part of the Platform to any other computer, server, website, or medium without Ooh!local's prior written consent.

5.3 User-Generated Content

By submitting, posting, or displaying content (such as reviews, comments, business profiles, and images) on or through the Platform, you grant Ooh!local a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. You represent and warrant that you own or have the necessary rights to all content you submit.

6. Privacy and Data Protection

Our collection, use, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. As a federal Canadian corporation operating under People Partner Powered Corporation and serving users globally, we comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable Canadian provincial privacy statutes, and relevant United States federal and state privacy frameworks (such as CCPA/CPRA where applicable).

7. Fees and Payments

7.1 Business fees

Businesses on Ooh!local pay a referral fee per verified customer, set by the business itself on each offer, and are billed monthly for fees accrued. There is no subscription and no recurring charge. Fees are quoted in the designated currency for your transaction (e.g., CAD for Canadian users, USD for United States users) and are non-refundable unless stated otherwise in writing.

7.2 Taxes

You are responsible for paying all applicable taxes associated with your use of the Platform or purchase of services, including Goods and Services Tax (GST), Harmonized Sales Tax (HST), provincial sales taxes, and U.S. state and local sales or use taxes.

7.3 Promotional credit for referrals

Customers may earn promotional credit ("Credit") by referring new customers to businesses on the Platform. Credit is a marketing reward, not a payment, deposit, or stored-value account. By earning or using Credit you agree that:

a. Credit is promotional and has no cash value. Credit is not money. It is not a deposit, cannot be withdrawn, redeemed for cash, transferred, sold, gifted, or exchanged, and earns no interest. It is not legal tender and is not insured.

b. Credit is funded by collected referral fees. Ooh!local collects a referral fee from a business when a customer referred by you makes a verified purchase at that business. The fee is divided by how the customer was sourced. When you share your link and the customer you referred redeems, 25% of the fee actually collected is granted to you as Credit and 25% to the customer who redeemed; Ooh!local retains 50% to operate the network. Credit is granted only from fees that have been collected — not from fees merely owed — and only after the hold period in (c) has passed. You are not charged for Credit and it is not consideration paid by you. c. Credit is earned only after a 14-day hold. When a customer you referred makes a verified purchase, the business has 14 days to dispute it. Credit for that purchase is earned only once the hold has passed without an upheld dispute — not when the purchase happens. The hold exists so the business can check the referral before any Credit is created.

d. Earned Credit becomes redeemable in $5 increments. Credit accrues on your account as soon as it is earned. It can only be redeemed in whole increments of $5, so a balance below $5 is yours but is not yet redeemable; it becomes redeemable once your balance reaches the next $5. We may let you know when you have Credit you can use. Credit is never applied to a purchase unless you choose to redeem it.

e. There is a spending limit per business, per day. You may redeem up to $5 of Credit at any one business on any one day. Earning is not limited — Credit accrues from every qualifying referral however many there are — but the amount you can spend at a single business in a single day is capped at $5. The limit applies separately to each business, so a larger balance can still be used across several businesses, and it resets at the start of each calendar day (UTC). We may change the amount of this limit, and if we do we will apply the new limit from the point of change. This limit is separate from the $5 increment described in (d): the increment is how Credit is denominated, and this is how much may be spent at one business per day.

f. Credit is redeemed at participating businesses. Credit may be redeemed only at participating businesses, at face value, applied toward an in-person purchase. Redemption requires a participating business's staff to confirm the transaction using their store PIN. Credit cannot be applied to any purchase by a business that has not opted in.

g. How a redemption is recorded. When you redeem Credit at a business, we debit the redeemed amount from your Credit balance and apply the same amount as a credit against that business's billing with us. Redemption is a discount on your purchase and a corresponding adjustment to that business's account; it is not a payment made by you, and no funds are transferred to you.

h. Credit is non-transferable. Credit is tied to the email address associated with your account. It may not be transferred, assigned, pooled, aggregated, or shared across accounts, and Ooh!local may decline any redemption that appears to involve a transferred or shared balance. One account per person.

i. Credit expires. Credit that has not been redeemed within 365 days of being granted expires and is no longer redeemable. We may remind you before Credit expires.

j. Credit may be offset. If a purchase that funded Credit you have already redeemed is later disputed and the dispute is upheld, the amount is deducted from your Credit balance, which may fall below zero. Credit you earn afterwards is applied against any negative balance before becoming redeemable.

k. Credit is forfeited on account closure. If you close your account, or your account is terminated for breach of these Terms, any unredeemed Credit is forfeited. Credit is not refundable in cash on closure.

l. No guaranteed availability. Credit can only be redeemed where a participating business is available to accept it. We do not guarantee that any particular business, or any business at all, will be available in your area.

7.4 Tax treatment of Credit

a. Credit is a discount, not income or compensation. Credit has no cash value and is never convertible to cash. It is applied only as a reduction in the price of a purchase when you redeem it at a business. It is not payment for any service you provide, including referring a customer. Our position is that Credit is a promotional discount and is not treated as income to you, either when granted or when redeemed.

b. You are responsible for your own taxes. We do not withhold any tax on Credit and we do not issue a tax slip or information return for it. We are not able to give you tax advice. Whether Credit has any tax consequence in your circumstances depends on your jurisdiction and your situation, and you should consult your own tax adviser. If a taxing authority takes a different view from (a), you are responsible for any resulting tax.

c. Businesses. For a business, the amount of Credit redeemed at its location is applied as a credit against the amount it owes Ooh!local under §7.1. Each business is responsible for the tax treatment of that adjustment and of the referral fees it pays. Ooh!local does not provide tax advice to businesses either.

7.5 Changes to the Credit programme

We may modify, suspend, or end the Credit programme, including the rate at which Credit is earned and the terms on which it is redeemed. If we end the programme, we will give at least 60 days' notice during which outstanding Credit may still be redeemed.

7.6 Errors and corrections

If Credit is credited, redeemed, or deducted in error, we may correct your balance, including by reversing an erroneous credit. We will notify you where a correction materially affects your balance.

8. Disclaimers and Limitations of Liability

8.1 "As-Is" Basis

THE OOH!LOCAL PLATFORM AND ALL CONTENT, SERVICES, AND PRODUCTS PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OOH!LOCAL EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

8.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OOH!LOCAL, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM; OR (III) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT OOH!LOCAL HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

8.3 Liability Cap

IN NO EVENT SHALL OOH!LOCAL'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE PLATFORM EXCEED THE GREATER OF THE AMOUNT PAID BY YOU TO OOH!LOCAL IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED CANADIAN DOLLARS ($100 CAD).

8.4 Release of Ooh!local; Third-Party Interactions

To the fullest extent permitted by applicable law, you agree that Ooh!local, its parent company, subsidiaries, affiliates, businesses, officers, directors, agents, and employees shall not be responsible or liable for any loss, harm, injury, damage, cost, or expense of any kind arising out of or in connection with:

  • Any dispute, transaction, interaction, agreement, or relationship between you and any other user or business, whether conducted on, through, or related to the Platform, including in-person visits, purchases, or the redemption of claims or offers;
  • The accuracy, availability, fulfillment, or quality of any business listing, offer, promotion, coupon, review, or other third-party content or service;
  • The redemption, cancellation, expiration, or denial of any claim, code, or offer by a business;
  • Any conduct, omission, or negligence of any business, customer, or other third party;
  • Any interruption, suspension, or discontinuation of listings, offers, or services operated by third parties; or
  • Any reliance by you on content, listings, or communications available through the Platform.

You acknowledge that Ooh!local is an intermediary platform only and does not endorse, verify, or guarantee any business, user, offer, or service.

9. Indemnification

You agree to defend, indemnify, and hold harmless Ooh!local, its parent company, subsidiaries, affiliates, businesses, officers, directors, agents, and employees from and against any and all claims, liabilities, damages, losses, obligations, costs, debt, and expenses (including reasonable legal and accounting fees) arising out of or in any way connected with any loss or harm resulting from:

  • Your access to or use of the Platform;
  • Your violation of any provision of these Terms;
  • Your violation of any third-party right, including without limitation any intellectual property, privacy, or proprietary right;
  • Any content you submit, post, or transmit through the Platform;
  • Any dispute, claim, or harm caused by your interactions with other users or businesses conducted on, through, or related to the Platform; or
  • Any use of the Platform or any feature of it by you that results in harm to Ooh!local, its users, businesses, or any third party.

10. Governing Law, Jurisdiction, and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by, construed, and enforced in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

10.2 Jurisdiction

For users residing anywhere in the world, unless mandatory local forum rules dictate otherwise, you agree that any legal action or proceeding arising out of or relating to these Terms or the Platform shall be brought exclusively in the courts located in Toronto, Ontario, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.

10.3 Dispute Resolution for US Users

For users residing in the United States, any dispute, controversy, or claim arising out of or relating to these Terms, including their formation or breach, shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The place of arbitration shall be determined mutually, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

11. Termination and Suspension

11.1 Termination by Ooh!local

We reserve the right to suspend, disable, or terminate your account and access to the Platform at our sole discretion, without prior notice or liability, for any reason whatsoever, including if we determine that you have breached any provision of these Terms.

11.2 Termination by User

You may terminate your account at any time by discontinuing use of the Platform and following the account closure procedures outlined in your account settings.

11.3 Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Miscellaneous Provisions

12.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices published by Ooh!local on the Platform, constitute the entire agreement between you and Ooh!local regarding your use of the Platform.

12.2 Severability

If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

12.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Ooh!local's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

12.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Ooh!local's prior written consent. Ooh!local may assign or transfer these Terms freely and without restriction.

13. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, please contact us at:

People Partner Powered Corporation (doing business as Ooh!local) Legal and Compliance Department

Ontario Headquarters

Email: legal@oohlocal.com

Website: https://www.oohlocal.com